Instructions for using Zoom

Instructions for using Zoom

Since ElderCollege will continue with on-line courses for the Spring 2021 Program using Zoom, you can find here some useful information. But first a brief summary of the precautions that ElderCollege is taking to ensure a safe experience when taking our Courses or using our website:

  • We are using the Zoom Pro License that includes secure end to end encryption.
  • We restrict all of our Zoom classes to using servers in what are considered safe countries, these do not include China.
  • We do not put the links to classes or meetings on our web page or on social media.
  • We send the zoom invitations only to pre-registered participants or to committee members.
  • We have the waiting room enabled in order to be able to check who is joining a class or a meeting.
  • We do not allow participants to screen share.
  • Our own website is hosted by a Canadian company on a server located physically in Canada.
  • We use a secure SSL protocol, that’s why our Website address starts with “https://….”
  • In the the event that a disruptive person inadvertently joined a session, our hosts know how to remove any offenders and will not hesitate to do so.

There are two options for participating in a Zoom Session:

First option – you can use the full Zoom software application to participate in the presentation. To do that you will need to register an account with Zoom – it is easy, and it is free. Here is the link to establish an account – 

Zoom Free Signup

Once you are registered, it is recommended that you download the application on your computer and get signed in. Here is the link to do that – 

Down Load Zoom Application 

You can wait and download the application when you join your first meeting, but we recommend that you download it ahead of time and get familiar with the application. 

Second Option – you can join the session using a web browser. You will receive an email invitation to the session the day before the session starts. When you are ready to join the session (up to 30 minutes prior to start time) you can do so by clicking on the link in the invitation email and a dialogue box will come up. Click on the link in that box that says, “join from a browser.” This will allow you to join without downloading the Zoom application software. Zoom notes that the experience for the meeting using a browser is limited. Please note that some participants have noted difficulties using the browser option with different browsers.

We recommend downloading the software as the best option.

Zoom – Security and Privacy

When the surge of online communications and meetings occurred in the spring following the outbreak of the COVID-19 pandemic, concerns were expressed over Zoom security and potential privacy violations. Since that time Zoom had taken several precautions and system modifications to address those concerns. Zoom now uses high quality end-to-end encryption and allows users to select which data centres will be used for their meetings. Additionally, they have put in place several software capabilities that enhance security. Elder College has implemented all those measures. Zoom is now used extensively by the government of Canada, including Parliament and the Department of National Defence. The Elder College considers Zoom a sufficiently secure platform for its use.

To register for Zoom registrants are required to provide some personal information, including their email address. As a policy, Zoom has stated publicly that they will not share registrant’s personal information with a third party.   

The Sunshine Coast Elder College also uses some private information, including telephone numbers and email addresses. The Society has a strict policy that none of that data will be shared with or provided to any third party. The only information retained over a longer period is a database of email addresses. They are used solely for the purpose of distributing information related to the Elder College, including notices and upcoming courses. Recipients of our Newsletters always have the option to unsubscribe.

For more information on how to use Zoom, here are a number of useful links:

1- To the Sechelt Library page about Zoom, including instructions for downloading and using the Zoom application and a further link to Zoom instructional videos –

Sechelt Library Zoom Instructions

2- To the website of the North Shore ElderCollege page with useful informations about Zoom,   North Shore ElderCollege

3- Here is a link to the Zoom website with a tutorial video that shows you how to register with Zoom and download their software. Do not be overly concerned about the extensions – We don’t use them.