Privacy Policy

ElderCollege Privacy Policy

Overview

The Sunshine Coast ElderCollege follows these simple rules:

  • Private information of course participants is to be kept strictly confidential.
  • Any emails that are sent out to any group of participants must hide the email addresses of the other participants by always using the “bcc” address field and not the “cc” field.
  • Any lists containing participants’ private information are deleted after the end of that session’s classes.
  • The ElderCollege maintains participant information in only two databases:
    1. A list of course participants (names and email addresses) in our MailChimp database for sending out regular newsletters.
    2. A record of registration orders (names, street addresses, email addresses and phone numbers) in our eCommerce database for accounting and tax oversight purposes.
  • Any person that receives our newsletters has the option of having his/her name and email address removed or updated.
  • New persons are only added to our databases under the following scenarios:
    • The person has registered for a class.
    • The person has created an account on our website for the purposes of registration, but has not yet registered for a class.
    • The person has made a direct request through the Join our Mailing List page of website.

Details

Who we are

The Sunshine Coast ElderCollege is a volunteer-run non-profit society, located on the Sunshine Coast of British Columbia, Canada. We offer affordable, engaging educational opportunities to local residents aged 55 and over.

View a list of our Board of Directors and Program Committee members.

What personal data we collect and why we collect it

Contact Forms

When you contact us using the form on the Contact Us page of our website, the information you entered into the form is emailed to an ElderCollege email address. It is also copied to one or two ElderCollege volunteers’ personal email addresses, so we can be sure to respond to you in a timely fashion.

The copy of your email is usually maintained indefinitely on the ElderCollege email account. (You may submit a specific request to have emails you have sent us deleted from any of our ElderCollege email accounts.)

The volunteers who monitor that address will delete the copies they received at their personal email address within a week of you confirming that your query has been addressed.

Class Registration

When you register for one of our classes, our online registration system will ask you for your name, street address, email address and phone number. We use this information to contact participants in our classes, for accounting purposes, and we store it long-term in case Revenue Canada should ever audit us.

ElderCollege Registration Accounts

If you are a repeat participant in our classes, you may choose to create a free ElderCollege account. This account stores your information (name, street address, email address and phone number) so that you don’t need to retype it each time you register for a new session of classes. It also remembers the classes you have purchased in the past.

These accounts are for your convenience only and are not required. You can participate in our classes without creating an account.

Cookies

Cookies are tiny computer files stored in a particular folder of your computer that contain a string of characters, a bit like a serial number. Websites put cookies on your computer so that they can remember what you were doing on the website and make things more efficient for you the next time you visit.

There are multiple scenarios where cookies may be saved on your computer by our website. Examples include (but are not limited to): when you add a class to your registration cart in preparation for registering, or when you log in to your ElderCollege account (described in the section above).

If you log in, our website will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Our website will also set up several other cookies to save your login information. Login cookies last for two days. If you select “Remember Me”, your login cookies will persist for two weeks. If you log out of your account, the login cookies will be removed.

We use Google Analytics on our website, which also creates cookies on your computer. See the section below for more details on Google Analytics.

We also sometimes embed YouTube videos on our website; YouTube also creates cookies. See the Embedded Content section below for more details on that.

You can instruct your browser (e.g. Chrome, Firefox, Safari, Internet Explorer etc) to delete all cookies it has put on your computer, any time you wish.

Embedded Content from Other Websites

Some pages of our website may include embedded content. We usually only use embedding for sharing our YouTube videos.

Embedded content from other websites behaves in the exact same way as if you had visited the other website. So when you view a YouTube video on our website, it is just like viewing it at YouTube.com.  Here is how YouTube manages privacy.

YouTube may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the video, including tracking your interaction with the video if you have an account and are logged in to YouTube.

Google Analytics

We use Google Analytics to monitor how many people visit our website, which pages they visit and how long they spend on each page.

Google does not share your personal information with us when we view our analytics. It just shows us aggregate information. For example, it might show us what percentage of people visiting our site are from a particular geographical area, or what percentage of people spend more than 3 minutes on a particular web page, etc.

Google Analytics puts cookies on your computer in order to track how you move through the pages of our website. It also uses the IP address of your computer to guess which geographical area you are located in. Here is how YouTube manages privacy.

Who we share your data with

Unless required by law for legal or tax purposes, we do not share your data with anyone outside the Sunshine Coast ElderCollege Society.

While we do not explicitly share your data with them, the following could potentially access your data:

  • The company that hosts our website and email accounts.
  • Our paid on-contract webmaster.

How long we retain your data

We keep your information in our MailChimp newsletter mailing list and website online registration system indefinitely. However, you can request to have your information removed at any time by emailing us.

Any other lists that you may have been added to during a session of classes are discarded within 60 days of the end of the session.

If you have created a free registration account on our website, you can log in to view, edit, or delete your personal information at any time (except you cannot change your username). Our volunteer and paid website administrators can also see and edit that information.

What rights you have over your data

If you have an account on our website or have registered for a class in the past, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Emails sent through our Contact Us form may be checked through a reputable third-party automated spam detection service.

Contact information

You can email us using our Contact Us page.

You can also telephone us at 604-865-0795.

Our mailing address is:

Sunshine Coast ElderCollege
Box 1912
Sechelt, British Columbia
Canada V0N 3A0